Terms and Conditions

TERMS & CONDITIONS

Welcome to Classi Chic Cosmetics Website.

Please read the following carefully to understand the use of our site. Continuing to explore our site you are agreeing to the following terms & conditions.

Any comments regarding our Terms & Conditions please email us: [email protected]

 

GOODS

  • We reserve the right to Modify this website without notice. The Material and content on this website are the property of Classi Chic Cosmetics. Any Copyright issues may result in legal issues.
  • All efforts have been made to ensure the product colour represents its true colour, however different personal devices reproduce colours in different ways to which there maybe slight colour variances. If you are not satisfied with your purchase please refer to our 14 Day Returns policy. For reasons of Hygiene & Safety we are unable to accept any return of cosmetics that have been opened or used. All items have to be in Re-saleable condition.
  • All goods that appear on the website are subject to availability.

 

SALES

  • The Order Process is set out on the website. Each step allows you to check and amend any errors before submitting the order. It is the customers responsibility to check all the information is correct at the time.
  • Once a confirmation email has been received, if any errors are found please inform us immediately using the Contact Us Page.
  • Although we try to keep our stock levels high, Due to the amount of items listed on our website, stock levels may differ to actual stock. If an item is out of stock we will refund you straight away.
  • Once a despatch confirmation email has been received by the customer, no amendment’s are able to be made.
  • All sales must be made in GB Pound Sterling.
  • Items can be paid by Direct Bank Transfer, please contact us through the Contact us page for our Bank Details. Although PayPal is the preferred option.

 

PRICES

  •  VAT ( Value Added Tax ) is included in all prices and delivery charges. Currently at 20%.
  • Classi Chic Cosmetics have the right to change prices from time to time due increase in wholesale / production prices but this will not effect any order which has been confirmed.

Delivery

  • We aim to despatch your item within 24 hours of cleared payment. All items are despatched by 3pm every working day this does not include weekends. If you purchase after 3pm it will be despatched by 9am the next working day. We despatch twice a day.
  • We use Royal Mail 2nd class delivery service which can take 3-5 working days depending on seasons. Please be mindful that the Christmas Period may take longer. If another service is preferred please contact us through the Contact Us page and we will make every effort to help.
  • We don’t usually deliver to address’s outside England, Scotland, Wales, Northern Ireland, The channel Islands & the Isle Of man. However if we do except an order outside these countries, the customer maybe needed to pay import charges as we will not pay them. Please contact your local customs office for further information.
  • The customer must comply with the laws and regulations of which the item is being despatched to. We are not liable or responsible if you break the law in any such way.

 

Withdrawal & Cancellation

  • You have the right to cancel your purchase at anytime before despatch has been completed. If you are wanting to cancel after your purchase has been despatched, please use the contact us page. The customer will bear the cost of the original and return postage.

          Items are to be despatched back to Classi Chic Cosmetics without delay. Upon receipt a refund will be issued for the price            of the goods minus the original postage.

PROMOTIONAL CODES

  • Occasionally we offer promotional codes, these codes cannot be used in conjunction with any other sales or promotional  offers. Customers may only redeem one voucher code per order. All codes are case sensitive so please ensure your correctly inputting the code before contacting us.
  • We have the right to withdraw any promotions / offers at anytime.

 

COMFORMITY

  • Upon delivery the goods will be:

a. Of satisfactory Condition

b .Conform to their description

 

We have the right to change or modify these Terms & Conditions for legal, regulatory or security reasons at anytime.